• Full Time
  • Cambridge
  • £26,957 £ / Year

University Arms

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  • £26,957 a year

Job type

  • Full-time

Shift and schedule

  • Weekend availability




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  • Employee assistance programme
  • Referral programme

Full job description

Job Ref: UNI1198
Branch: University Arms
Location: University Arms, Cambridge
Salary/Benefits: Competitive Salary – £26,957
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 13/05/2024
Closing date: 15/06/2024


The hotel consists of 192 design-led bedrooms, complemented by Parker’s Tavern, a high-end, quintessentially British restaurant bar, along with the adjoining library, bar, and ballroom.

Set in the heart of Cambridge, University Arms is the ‘go to’ destination, alluring visitors with the promise of a sense of modern luxury, adorned with moments of enchanting discovery.


As a Spa Therapist, you will be able to continually surpass expectations by delivering outstanding comfort and seamless attention to detail to every guest, every time! You will be required to carry out a variety of treatments. As a spa therapist, you would be expected to support the wider team and your manager by ensuring revenue is maximised through careful diary management as well as promoting product sales.


Interacting with our guests, always warm, professional, helpful, and doing everything you can to exceed their expectations, playing your part in making their stay with us luxurious in every way.

  • Perform a variety of spa treatments including massages, facials, and scrubs.
  • Provide treatments for both male and female guests.
  • Provide full aftercare advice to each guest depending on their needs.
  • Consult with guests to assess their specific needs and recommend appropriate treatments.
  • Provide exceptional guest service and ensure guest satisfaction throughout their spa journey.
  • Maintain cleanliness and organisation of treatment rooms and spa facilities.
  • Uphold high standards of hygiene and sanitation in accordance with spa protocols.
  • Staying up to date with the latest trends and best practices and being prepared to gain further qualifications in line with business demands and personal development.


  • You will be highly attentive, and intuitive with strong communication and interpersonal skills and be confident building relationships with our hotel guests. You will be friendly, enthusiastic, and driven to ensure our Spa thrives.
  • You must have an NVQ Level 3 or equivalent in Beauty Therapy.
  • Proven experience working as a Spa Therapist in a reputable spa or wellness centre.
  • Proficiency in a variety of massage modalities such as Swedish, deep tissue, hot stone, and aromatherapy.
  • Ability to work flexible hours, including evenings and weekends.
  • Weekend availability is required.


As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:

  • Competitive salary
  • Free meals on duty
  • Team Member Incentives
  • Team Member Parties
  • Room and FB discounts across the Marriott portfolio
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!


In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.


Why work at University Arms and Parker’s Tavern?

We are passionate about Cambridge’s heritage, and want to share that with our guests in a context that is contemporary, thoughtful and engaging. We deliver an experience of considered modern luxury, and take pride in our work. If you are enthusiastic about your city and your work in the hospitality sector you will find working at the University Arms truly rewarding.


To apply for this job please visit careers.universityarms.com.