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Visual Information Specialist – Washington, DC

  • May 29, 2024
  • (0)
  • Full Time
  • Washington, DC
  • $88,520 - $115,079 $ / Year

US Office of the Inspector General

Profile insights

Here’s how the job qualifications align with your profile.

Skills

  • Supervising experience
  • Presentation skills
  • Analysis skills
Do you have experience in Supervising experience?

Job details

Here’s how the job details align with your profile.

Pay

  • $88,520 – $115,079 a year

Job type

  • Full-time
Encouraged to apply
  • Military encouraged

Location

Washington, DC 20223

Benefits

Pulled from the full job description
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Tuition reimbursement
  • Uniform allowance

Full job description

Duties

This position serves as a Visual Information Specialist specifically responsible for creating shareable infographics and data visualizations to be distributed through varied means, including print and online/social media channels; researching complex and technical statistical data from across the agency; conceiving methods of displaying that content in an aesthetically pleasing, easily understood manner that tells a compelling story using text and images; and working with strategic communications professionals to incorporate infographics into overall communications and marketing outreach.

Being a Visual Information Specialist makes you a valuable member of the Office of Innovation. You will coordinate the design and development of complex, high-level multimedia products in collaboration with editors, subject matter experts, and clients. Typical assignments include:

  • Work with customers to evaluate their mission requirements, identify the target audience, and define objectives/goals of the requested project when format or visual may not be specified. In these cases, the employee must visually interpret the subject matter to be depicted.
  • Advises on the technical advantages and disadvantages on design matters such as the layout, design, format, style, techniques, lettering, color harmony, contrast effects, and software compatibility.
  • Utilizes specialized computer graphics or other advanced technology combined with other materials to create interesting and appealing layouts, creating both data-driven visualizations and story-driven infographics with the ability to inform and provide graphic direction.
  • Design, creates, and conceives visual material for which a specific format or visual style may not have been established
  • Incorporates modern techniques and methods to present information and material to target audiences.
  • Provides input and recommendations to the development or changes on UX policies. Plans, coordinates and establishes operating methods and procedures for accomplishment of the UX mission.
  • Recommends appropriate visual images that simplify subject matter, appeal to users, or represent concepts, abstract ideas, or thoughts.
  • Defines the overall goals and objectives of the user experience function or specific issues by meeting with top level managers and executives within the DHS/OIG.
  • The incumbent establishes a system to review, control and report on user experience development status.

 

Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this position
  • You must successfully pass a background investigation
  • You will be required to undergo periodic drug testing
  • Financial disclosure is required
  • Selective Service registration required
  • Completion of one year [trial period OR supervisory probationary period] may be required.
  • Submission of Performance Appraisal is mandatory

Qualifications

You must meet all qualification requirements by the closing date of this vacancy announcement.

If you are a current federal employee, you must meet all time-in-grade and time-after competitive appointment qualifications by the closing date of this vacancy announcement. To make an accurate determination, you will need to include on your resume your federal position title, pay plan, occupational series, grade level, agency, dates for which you held the grade level (stated as MM/YYYY to MM/YYYY, OR MM/YYYY to PRESENT), and total hours worked per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

You qualify for the GS-13 grade level if you possess one year of specialized experience at the GS-12 grade level performing duties such as:

  • Managing assignments that require comprehensive knowledge and experience in design of website content.
  • Creating visual concepts using specialized computer graphics and/or digital media to communicate ideas that inspire, inform, and captivate users. Experience could be the creation of visual materials such as illustrations, displays, exhibit photographs, typography, combining texture, and photos in design solutions that appropriately convey the information, reproduce well, and have visual impact.

Conveying and presenting technical information to a variety of audiences with limited to no knowledge of topic areas

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The qualification requirements listed above must be met by the closing date 06/03/2024of this announcement.

Current federal employees must have served 52 weeks at the next lower grade level or equivalent grade band in the federal service. The time-in-grade requirement must be met by the closing date 06/03/2024of this announcement.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone-no substitution of education for experience is permitted.

Additional information

DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select Benefits. Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

The actual salary will be based on the geographic location of the individual(s) selected for this position. Click here for the OPM Salaries and Wage to calculate locality pay.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.

DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Additional identical positions may be filled from this announcement at a later date.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

     

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Your experience, education, and training will be rated using a job questionnaire that is based on the following competencies or knowledge, skills, and abilities needed to perform this job:

  • Communication
  • Oral Communication
  • Project Management
  • Technical Competence

If you meet the minimum qualifications, you will be placed in one of the following categories:

  • Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Quality Ranking Factors (QRF) as determined by the job analysis.
  • Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
  • Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.

If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Preview the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12422045.

Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. (This position is considered scientific/professional.) Other 10-point preference eligibles and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. View information on veterans’ preference.

Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM’s Career Transition Resources website. To be considered eligible under ICTAP, you must be placed in the well-qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

 

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

     

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.

    To apply for this position, you must submit a complete Application Package which includes:
    1. Your resume NOTE: For what to include in the resume, click on the link.
    2. Your responses to the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12422045
    3. Are you a veteran? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) and/or documentation of service connected disability. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more veterans’ information.
    4. Are you claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP)? Submit a copy of your:

    • Agency notice,
    • Most recent performance rating, and
    • Most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    To begin your online application, click “Apply Online” to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and or required supporting documentation. Please see the “Required Documents” section below for additional information. All application materials, including transcripts, must be in English. If you are unable to apply online or need to submit a document you do not have in electronic form, visit this link for more information regarding an alternate application process.

    Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59PM EST on 06/03/2024.

    We strongly encourage you to apply online. If you do not have access to a computer or fax, you may submit a paper application and the required forms. To do so, please contact: DANIELLE.MUSE@OIG.DHS.GOV prior to the close of this announcement.

    It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application.

    Agency contact information

    Danielle Muse

    Email

    danielle.muse@oig.dhs.gov

    Address

     

    Office of Inspector General
    245 Murray Lane SW
    Washington, DC 20548
    US

    Next steps

    Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on “Application Status,” and then click “More Information.”

    If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

    Interview (If applicable): Interviews are required for this position. Failure to complete the interview may result in removal from further consideration.

    The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant’s criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to OIG.HROperations@oig.dhs.gov.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Criminal history inquiries
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

To apply for this position, you must submit a complete Application Package which includes:
1. Your resume NOTE: For what to include in the resume, click on the link.
2. Your responses to the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12422045
3. Are you a veteran? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) and/or documentation of service connected disability. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more veterans’ information.
4. Are you claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP)? Submit a copy of your:

  • Agency notice,
  • Most recent performance rating, and
  • Most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

This job is open to

    • Career transition (CTAP, ICTAP, RPL)

      Federal employees who meet the definition of a “surplus” or “displaced” employee.

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

All U.S. Citizens ICTAP/CTAP Military Spouses 30% Disabled Veterans Status candidates may also apply at: https://www.usajobs.gov/job/792219800

To apply for this job please visit www.usajobs.gov.