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Graphics & Product Design Manager – Miami, FL

  • June 5, 2024
  • (0)

Royal Caribbean Group

Profile insights

Your profile might be missing qualifications mentioned in the job description


  • Logo design
  • Leadership
  • Graphic design
Do you have experience in Logo design?


  • Master’s degree
  • Bachelor’s degree
Do you have a Master’s degree?


Miami, FL 33132

Full job description

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation & benefits package and excellent career development opportunities each offering unique ways to explore the world


Position Summary:

The Royal Caribbean Creative Development & Advanced Concept Design Studio (or “Creative Studio”) has a balanced mission of enhancing active near-term product efforts and envisioning future capabilities and offerings of the company We apply creative effort and insight to enhance and amplify existing products and develop new product experience and service concepts and prototypes that improve guest and crew experience across all human interface touch points We leverage both established and emerging technologies partner with technology vendors and service providers and invent new technology and concepts blending physical and digital to produce shareable design assets and tangible test experiences We prove out concepts for desirability feasibility and viability and move projects that satisfy these requirements to homes within relevant RCG businesses The Creative Studio is seeking a Graphic and Production Design Manager to facilitate the delivery of this work


Reporting to the Director Creative Development + Advanced Concept Design the Graphic and Production Design Manager will function as a Graphic Design subject matter expert for the Creative Studio leading Graphic Design-centric projects providing Production Design support and contributing broadly to the other Creative Studio cross-category projects which exceed the 2-dimensional They will participate in the front-end creative process assisting with initial research project creative vision experience design exploration but heavy emphasis will be placed on prototype fabrication and construction The Graphic and Production Design Manager will be a crucial part of the Creative Studio’s design and creative efforts leading in Graphic Design excellence collaborating in conceptualizing and designing big ideas and assisting in bringing those ideas to life across category scale and tangibility


We are seeking a hybrid designer: one who brings a depth of expertise in Graphic Design but who also brings a viewpoint and insights beyond the 2-dimenstional who can also work across product categories a range of scale (small artifacts to large walkthrough spaces) and flex across visual and physical in service of the ultimate guest and crew experience We need someone who can work on an entertainment concept one day a food and beverage project the next and logistics process improvement the day after that whether a visual asset a physical object a digital product or a blend of all; a designer who grasps the concrete process of designing visual physical and digital artifacts and also understands the abstract process of crafting narratives and creating experiences Creative Studio projects can encompass anything in the course of guests living—and crew working—on a cruise ship or at a private destination from the visible amenities to the hidden necessities


Essential Duties and Responsibilities:

Functional Activities Collaborate with Creative Studio leadership and team members

    • and Product Development resources to deliver integrated project solutions
  • Graphic Design
    • Serve as studio subject matter expert on graphic and production design; lead project efforts relating specifically to graphic design challenges:
    • Logo design and development
    • Branding and Identity Systems
    • Composition and Layout (eg menus signage

    • wayfinding)
    • Typography selection and modification
    • As able and needed assist with Packaging Interaction UI/X

    • and Motion needs
    • Package assets into compelling presentations; present design outcomes to stakeholders; take input from stakeholders while also informing and guiding decisions with relevant design considerations to achieve highest quality results within constraints
    • Generate directional concepts to leverage the larger studio team’s efforts against as well as directly producing final design assets
    • Create new design standards templates and materials and ensure continuity of design and assets shared across the team department

    • and organization
  • Production Design
    • Support production design needs for broader Product Development department:
    • Visual asset creation and/or editing (manipulation color correcting/retouching

    • photobashing)
    • Presentation deck layout support (layout template creation

    • visual asset support)
  • Advanced Concepts Contribute to Creative Studio Advanced Concept projects from a broad creative standpoint including research ideation concepting

    • and development:
    • Participate in strategic ideation process to identify guest and crew needs/problems/opportunities and determine project vision and direction
    • Drive primary and secondary research

    • both guest/crew-focused and topical focus
    • Produce relevant Graphic Design assets for developing comprehensive experience concepts; contribute broadly to design considerations outside of Graphic Design
    • Contribute to other cross-category aspects of design challenges and opportunities
    • Provide design input on initial ideas and prototype designs for fabrication
    • Contribute as able to the fabrication of a range of physical prototypes through analog and digital means: early rough models to show-ready demos; cardboard mockups to 3D models; small-scale handheld objects to large-scale walkthrough spaces

Qualifications Knowledge & Skills:

Bachelor’s degree in Design (Graphic Design preferred); Master’s Degree a plus

    Minimum 10+ years’ experience as a Graphic Designer with 2-5 years of experience in creative management

  • preferred
  • Exceptional Graphic Design skillset:
  • Logo design and development
  • Branding and Identity Systems
  • Composition and Layout (menus signage

  • wayfinding)
  • Typography selection and modification
  • Packaging Interaction UI/X

  • and/or Motion a plus
  • Broad design perspective and interest:
  • T-Shaped Person: Deep expertise in function coupled with diverse knowledge experience interests

  • and awareness across relevant areas; enthusiasm for working within and across functions; Expertise in graphic design but having a viewpoint and interests exceeding the 2-dimensional aspects of design
  • Excellent creative and conceptual thinking skills; interest in tackling any design challenge presented regardless of category nature

  • or scale
  • Strong visual communication skills and biased to “showing not telling

  • Biased to getting hands-on with new design challenges inclined towards making manifesting testing

  • iterating
  • Basic understanding of human factors and rapid prototyping technology (CNC laser material printing technology etc

  • ) a plus
  • Excellent verbal communication skills (presentation explanation

  • persuasion)
  • Demonstrable variety in design capabilities: Ability to work across product categories at varied scales (small artifact to large environment)

  • and with different degrees of tangibility (concrete to abstract)
  • Strong sense of empathy for user point of view curiosity about the range of appropriate solutions

  • and decisiveness about what makes the best solution
  • Strong grasp of experiential design narrative structure and storytelling

  • enabling the creation of an emotional connection between our brand and our guests through beautiful and thoughtfully crafted design experiences
  • Ability to distill complex design challenges into simple clear design directions for collaborators and leadership alike informing the creation of exceptional design solutions that are effective compelling

  • and readily grasped
  • Ability to bundle both big ideas and micro details into a concise design package presenting them to stakeholders leadership and executives with clarity and vision; can clearly explaining the design ethos and logic of any work helping stakeholders to understand design constraints options and solutions; biased to respectfully but firmly championing informed opinions on the work to influence stakeholder thought and decisions and achieve excellence Exceptional time management organizational and collaboration skills

  • enabling management of multiple work streams and delivery against deadlines
  • Experience collaborating with and providing input direction

  • and feedback to cross-functional teams and vendors
  • Resilient to ambiguity change and chaos: The Creative Studio is responsible for envisioning and prototyping the future so this multifaceted role will need to flex to the needs of any given project function well within ambiguous circumstances and “turn on a dime” Sometimes we will start with clear direction and objectives; sometimes we will start with a blank sheet of paper Biased to action attentive to detail

  • consummate craftsmanship

We know there’s a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We’ll hope to see you onboard soon!


It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment



Nearest Major Market: Miami

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